Privacy Policy

Last Updated: September 21, 2026

At Ilham Zahra Fashion, we respect your privacy and are committed to handling your personal information responsibly and securely.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit us.ilhamzahrafashion.com, place an order, create an account, contact us, or otherwise interact with our U.S.-facing online store.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Ilham Zahra Fashion, we may collect information including:

Your full name
Email address
Phone or mobile number
Billing and shipping address
Order and purchase information
Products viewed, added to cart, wishlisted, or purchased
Account and login information
Information submitted through contact forms, email, social media, or customer-support channels
IP address, browser, device, website usage, and similar technical information
Cookie, analytics, and advertising-related information
Payment-related transaction information processed through payment providers

Please do not provide unnecessary sensitive personal information through our website, email, contact forms, or social media messages.

2. How We Use Your Information

We may use personal information to:

Process and fulfill orders
Arrange shipping and delivery
Communicate with you about your order
Manage customer accounts
Provide customer service
Process returns, exchanges, cancellations, and refunds
Prevent fraud, fake orders, and unauthorized activity
Maintain website and account security
Improve our products, website, services, and customer experience
Understand website traffic and shopping behavior
Measure and improve advertising performance
Provide relevant advertising where permitted
Send transactional and service-related communications
Send promotional communications where permitted
Comply with applicable legal, tax, accounting, and regulatory requirements

3. Orders, Shipping & Delivery

When you place an order, we collect information necessary to process and deliver your purchase, including your name, contact information, shipping address, billing information, and order details.

We may provide necessary information to shipping carriers, logistics providers, fulfillment providers, or other service providers involved in completing your order.

4. Payments

Online payments may be processed by third-party payment processors.

Ilham Zahra Fashion generally does not need to store your complete payment-card information when payment information is entered directly into a payment provider’s secure system.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

5. Customer Accounts

Customers may create an account to access features such as:

Order history
Saved addresses
Wishlists
Account preferences
Other available account features

You are responsible for maintaining the confidentiality of your password and account credentials.

Please contact us if you believe your account has been accessed without authorization.

6. Cookies & Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate and improve our website.

These technologies may be used for:

Shopping-cart functionality
Customer login and account functionality
Remembering website preferences
Website security
Fraud prevention
Analytics and performance measurement
Advertising measurement
Advertising personalization where permitted

Where available, you may manage certain cookie choices through our cookie-preference tools or through your browser settings.

Disabling essential cookies may prevent some website features from functioning correctly.

7. Analytics & Advertising Technologies

We may use third-party analytics and advertising services to understand website activity, measure marketing performance, and reach customers who may be interested in our products.

These services may include:

Google Analytics
Google Ads
Meta / Facebook advertising technologies, including Meta Pixel
TikTok advertising or analytics technologies
Other similar analytics or marketing services used from time to time

These providers may collect technical or usage information through cookies, pixels, identifiers, and similar technologies and may process that information according to their own privacy practices.

Under certain U.S. state privacy laws, some disclosures of personal information for targeted or cross-context behavioral advertising may be considered a “sale,” “sharing,” or targeted advertising even when no money is exchanged.

8. Marketing Communications

Where permitted, we may use customer contact information to communicate about:

New products
Collections
Offers
Promotions
Ilham Zahra Fashion updates

You may unsubscribe or request to stop receiving promotional communications at any time.

Order confirmations, shipping updates, customer-service messages, security notices, and other necessary transactional communications may still be sent.

9. How We Share Information

We do not sell personal information for money.

We may disclose limited information where reasonably necessary to:

Shipping and delivery companies
Payment processors
Website hosting providers
IT and security providers
Analytics providers
Advertising and marketing platforms
Customer-support providers
Professional advisers and service providers
Government, regulatory, law-enforcement, or judicial authorities where required or permitted by law

Service providers may receive information reasonably necessary for the services they provide.

10. Targeted Advertising & Privacy Choices

Where required by applicable law, eligible consumers may have the right to opt out of:

Sale of personal information
Sharing of personal information
Targeted advertising
Certain profiling activities

Where legally required and technically applicable, we may also recognize qualifying browser-based privacy preference signals, such as Global Privacy Control (GPC).

To submit an applicable privacy opt-out request, contact us at ilhamzahrafashion@gmail.com.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include:

Order fulfillment
Customer service
Transaction records
Fraud prevention
Dispute resolution
Accounting and tax requirements
Legal and regulatory compliance

Retention periods may vary depending on the type of information and applicable requirements.

12. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

Customers should also protect their account credentials and avoid sharing passwords or unnecessary sensitive information.

13. U.S. State Privacy Rights

Depending on where you live, our business activities, and whether applicable privacy laws apply to Ilham Zahra Fashion, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we maintain about you
Request deletion of eligible personal information
Request correction of inaccurate information
Request a portable copy of certain personal information
Opt out of the sale or sharing of personal information where applicable
Opt out of targeted advertising where applicable
Limit certain uses of sensitive personal information where applicable
Appeal certain privacy-request decisions where applicable
Exercise applicable privacy rights without unlawful discrimination

Some information may need to be retained for transaction records, fraud prevention, accounting, tax, dispute resolution, security, or other legitimate or legal purposes.

To submit a privacy request, email us at ilhamzahrafashion@gmail.com.

We may need to verify your identity before completing certain requests. Where permitted by applicable law, an authorized agent may submit certain requests on your behalf.

14. Children’s Privacy

Our website is intended for a general shopping audience and is not directed to children under 13.

We do not knowingly seek to collect personal information online from children under 13.

If we learn that personal information from a child under 13 has been collected in circumstances subject to applicable children’s privacy laws, we will take appropriate steps to address the information.

If you are a parent or guardian and believe a child has provided personal information without appropriate authorization, please contact us.